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Editor’s Rating
Overall Rating 95/100
Price
Customer Support
Features
Speed & Uptime
Average Ratings
+ 1 Positive Reviews – - 0 Negative Reviews
Overall Rating 89/100
Price
Customer Support
Features
Speed & Uptime
Information
Control Panel: cPanel
Data Transfer: Unlimited
Disk Space: Unlimited
Domains Hosted: 1
Plan Name: Web Hosting
Price: $3.95/ month
Moneyback: 30 Day
Coupons: 60% OFF

SiteGround was established in 2003 and provides shared, dedicated and reseller hosting solutions. Operating from Sofia, Bulgaria, this company also has datacenters in USA (Chicago, Illinois),
Europe (Amsterdam, The Netherlands), and Singapore. SiteGround hosts more than 150000 domain names worldwide.

Aside from providing excellent shared hosting, SiteGround also serves resellers and high-bandwidth website owners with their own Virtual Private Servers.

Expert Review

SiteGround does a great job at hosting. We have been hosting with them for a couple months with a demo site and after monitoring by the minute, we have found them to be very dependable. The sign up was simple and easy, accessing the cPanel was easy, and managing our new WordPress site was painless.

SiteGround may not be the best for a beginner with hosting. Their solutions are better for those who self-teach themselves how to progress. These guys are not here to manage your site for you, just host it.

After reviewing we found SiteGround delivers on what you pay for. Their hosting is reliable, tech support is responsive, cPanel is easy to navigate and use and sites run well on their servers

Pros:

  • Simple signup/ getting started process
  • WordPress works like a charm in seconds
  • Comes with pre-built WordPress templates
  • Friendly support
  • Experienced hosting company

Cons:

  • Getting logged into cPanel from the account could be easier
  • Not here to hold your hand or manage your site for you

Signup and Setup

SiteGround has mastered the sign up process. It all takes place in 1 screen and takes about 3 minutes to do. At the end of the page make sure your selection is correct. The premium support costs extra but you may be able to get free 3 months.

To add extra’s like Domain Privacy, Daily Backup, HackAlert Monitoring raises the cost significantly over the months that you sign up for the service so be sure you pay attention to it.

It is a pain that companies try to stick extras onto the costs. You won’t regret being with SiteGround regardless. Over the years of hosting with lots of different hosts we have learned that the selling never stops. You have to know what you want and ask for it and say no to things you do not need.

After registration there is an email sent to you and you can login with your credentials. Soon after a sales rep calls to make sure you were pleased with your hosting decision. Either this is an extremely awesome sales tactic, or they are sincere about wanting you as a customer. We have not experienced anything to suggest the former.

WordPress Softaculous Install

We recommend using Softaculous (a 1-click application installer) to get WordPress installed at SiteGround. It does a great job and takes about 10 seconds. If you use this method, your new WordPress will have some preloaded templates.

If you haven’t used WordPress or installed it ever, SiteGround makes it pretty easy. They have tutorials for you and Softaculous makes it that much simpler.

Running WordPress

WordPress runs great. Once it was installed, it was very smooth and responsive. We navigated around in the back looking at different sections of the site and it was able to keep up with the speed that we wanted to move at.

Speed/Uptime

For testing the speed and uptime we use Pingdom and other uptime monitoring services. The test loaded the home page of a website. This site had a basic template with one header image and 20,000 of Lorem Ipsum text. It has run perfectly smooth for the past 3 months. At it’s best it loads at 500ms and on average runs at 575ms. These speeds are VERY impressive. We hope to test it further with a fully developed site with images and more scripts to load. However, this is a very good indication that it will run fast.

Free WordPress Templates

One thing that was pretty cool; when we installed WordPress using Softaculous, we discovered that SiteGround has their own templates preloaded with the install of WordPress. They are all up to date with the latest ‘live preview’ that comes with WordPress 3.4.

On that note, they have tons of templates out there. If you sign up for their plans, you get them for free. We looked through them and they have some good ones.

Support

Thank goodness for phone support. If you were worried about getting the help you need at SiteGround, don’t. It works great. We came up with a dilemma with our WordPress themes to see if they would help us with a simple and meticulous type of task. We called them up (Support staff was in Bulgaria) and asked them how to uninstall WordPress and reinstall it. We used Softaculous so she guided me to the area where you can manage your WordPress installs.

Once there we were able to uninstall Softaculous and reinstall it within seconds. We have been installing WordPress since 2008 and using Softaculous definitely saves you time. And, with our experience, Softaculous has been a little bit better than Fantastico (another cPanel 1-click installer). It has a better user interface and it seemed (at SiteGround anyway) to have all of the software up to date.

Afterward, we asked about being able to manage the different templates and the support staff offered to send us an email with tutorials on how to do it. We accepted this offer and after we hung up the phone, we were got the email with all of the information we need to install Templates.

Once last thing. She kept reminding me that if I found a template anywhere online I could get it installed through them. So if you want, go scour the internet for the best theme, call them up and they will walk you through how to install it. Done and done.

Final Thought

Before starting our account with SiteGround we had heard bad customer experiences due to support staff not being friendly. However, this claim hasn’t been proven to us yet. Not by a long shot. We felt like they did a great job.

They have an extensive tutorial library and the support staff is ready to point you in the right direction. The flaw in thinking might be that using a web hosting company means the user won’t have to learn how these tools work, but the truth is, in order to have a successful website, you have to spend the time and energy on it. No one will do it for you (for free).

Overall, our criticism could be that SiteGround is has a little bit more technical side to them. You need to have a basic understanding of open source CMS’s, how hosting companies work, and know how to ask good questions. SiteGround does not try to win you over, rather, they avidly give you solutions that will help you learn on your own. In our opinion this works better in the long run, but won’t work for those who need someone to manage their websites for them.

Plans and Features

Shared hosting

  • 1 Month Plan: $9.95/Month with a one time setup fee of $14.95.
  • 12 Month Plan: $7.95/Month with no setup cost
  • 24, and 36 months plans: $6.95/Month with no setup cost

In addition to shared hosting, SiteGround offers business hosting, dedicated hosting and reseller hosting.

Reseller Hosting

Reseller Hosting Plans start at $42/year per account. Each account has 750GB of Disk space, 7500GB traffic, and unlimited mysql databases.

All hosting plans include the features listed below:

  • Unlimited disk space
  • Unlimited bandwidth
  • Instant setup
  • Free domain name
  • Free site builder
  • E-commerce tools
  • E-mail management tools
  • Website management tools
  • Website statistics

While you can host unlimited subdomains and parked domains, only one primary website is allowed. For an extra fee, five more add-ons will be allotted to you and more slots can be purchased.

Supported programming languages include PHP, Python and Perl. SiteGround also provides more than 150 scripts for free as a welcome gift; some of these are Mambo, Joomla, OSCommerce, phpBB, WordPress, Moodle, MediWiki, ready-made CGI scripts etc.

Siteground WordPress & Technical Features

SiteGround is a renowned provider of WordPress hosting solutions. WordPress can be found as a one-click-install in the Fantastico section located inside the user control panel.

SiteGround provides secure and stable web hosting with customized servers, redundant firewall, weekly backups, 24 hour monitoring and powerful backups. Technical features like database management tools, support for Perl, Python, HTML, XHTML, PHP (easily switch between versions), Joomla, Drupal, shopping carts and SSL certificates are included. With over 150 scripts ready for installation and an easy-to-use control panel, users can create WordPress blogs with a single click.

Account management at SiteGround is done through the standard cPanel interface. This allows access to the file manager, email address configuration wizard, phpBB for database management etc.

Their servers are located in Chicago, Amsterdam, and Singapore. Any customer can choose which location they want their site to be hosted at.

Siteground Tech Support

  • Phone Support: Yes (24 hr/day)
  • Email Support: Yes
  • Support Ticket System: Yes
  • Live Support Chat: Yes (24hr/day)
  • Support Forums: Yes
  • FAQ & Knowledgebase: Yes
  • Video Tutorials: Yes

SiteGround is widely acclaimed as having one of the most technically knowledgeable support teams in the hosting industry. They can be contacted either through email, toll-free telephone or online chat.

Visit SiteGround http://www.siteground.com

Steven Johnson, a WP Hosting Reviews senior editor, works from Atlanta and covers all things related to WordPress and Hosting. He graduated from Georgia Tech in Chemical Engineering, has managed hosting companies and now builds WordPress and Joomla Websites for small to medium companies full time.

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SiteGround Hosting Review4.75Steven Johnson2009-07-26 07:11:35SiteGround offers exceptional hosting in a low priced plan that includes a lot of features.

They have grown significantly since their inception and have some great offerings.
Excellent Prices
Great Tech Support
Excellent WordPress Hosting

If you are not sure where to start, check out SiteGround and read our reviews.

We have reviewed SiteGround and they do a great job. Check out more on their official website:

http://siteground.com

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One Response to SiteGround Hosting Review

  1. Katrina says:
    Overall Rating 89/100
    Price
    Customer Support
    Features
    Speed & Uptime

    I have used siteground since I first started blogging several years ago. At first I was frustrated with some of the installations (wordpress), but after i got through those it has been super awesome.

    The more people I run into about hosting, they recommend siteground. So i’ll pass it along.

    Did you find this review helpful? Yes   No

    4 / 4 found this review helpful.